Mr. Katzman focuses on improving clients' business objectives with an emphasis on organizational change, and the mapping of business processes to technology. His 15 years' experience in applying design & system thinking with a focus on lean process improvement to help clients create systemic change. Serving global clients in multiple industries including Medical-Device, Automotive, Energy, Finance, and Aerospace/Defense, Mr. Katzman has transformed knowledge-based processes with AI based technologies, Chatbots, Data Management, IoT, and Lifecycle Management.